sed30's Blog

Railways & other things

London Overground looks to axe ticket offices at 51 stations

Inside Croydon

Anerley and Penge West stations’ ticket offices are among 51 across the capital which have been earmarked for cost-cutting closure.

Croydon’s London Overground stations, West Croydon and Norwood Junction, are not on the list of those about to lose their ticket offices.

The ticket offices that seem doomed to closure fall below the Department for Transport’s “busy” threshold, which requires offices to have at least 12 ticket sales per hour to remain viable. Ticket issuing data indicates that only 5 per cent of transactions are through ticket offices.

Passenger groups and trades unions oppose ticket office closures because this often leaves stations unstaffed for long periods, presenting issues of access problems and personal safety, especially at night.

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